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Questions? We got you.

We've answered some of the most frequently asked questions below.

What is DOOR-E?

DOOR-E™ is a portable automatic door opener designed to make opening and closing doors easier. With no permanent installation required, it can be moved between locations and operated through a variety of accessible control options.


How does DOOR-E work?

DOOR-E attaches to a door using a simple mounting system and automates the opening and closing process. Users can operate the device through the mobile app, voice assistants, smart home integrations, or manual controls.


Does DOOR-E require permanent installation?

No. DOOR-E attaches without permanent modifications, drilling, or wiring, making setup simple and relocation easy.


Can DOOR-E be moved between doors?

Yes. DOOR-E's portable design allows it to be removed and relocated as needed, making it easy to provide support across different rooms, homes, or environments.

How do I control DOOR-E?

DOOR-E can be operated using the mobile app, voice assistants such as Alexa™ and Siri™, compatible smart home systems, or manual controls.


Can I control DOOR-E remotely? 

Yes. With built-in Wi-Fi connectivity, DOOR-E can be operated from another room or another location, providing greater flexibility and convenience.


Can I customize how the door opens and closes?

Yes. Users can customize settings such as opening speed, opening distance, and hold-open timing to fit their preferences and environment.


Can I still operate the door manually?

Yes. Doors remain fully operable manually while DOOR-E is attached, allowing users to choose the method that works best for them.


What happens if DOOR-E encounters an obstacle?

DOOR-E includes built-in safety features designed to detect obstacles and stop operation when necessary. These safeguards help support safer operation in everyday environments.


Is DOOR-E safe to use around children and pets?

Yes. DOOR-E is designed with safety in mind and includes features intended to help prevent unintended contact with obstacles. As with any automated device, users should follow recommended operating guidelines and supervise young children when appropriate.

What types of doors is DOOR-E compatible with?

DOOR-E is compatible with a variety of standard interior doors. If you have questions about a specific door type or installation environment, please contact our team.


Will DOOR-E work with my existing smart home system?

DOOR-E integrates with select smart home platforms, including Samsung SmartThings™ and Apple HomeKit™. Additional integrations may be available as the platform continues to evolve.


Does DOOR-E work on multiple floor surfaces?

Yes. DOOR-E operates on both hard and carpeted surfaces, allowing it to function across a variety of environments.

When will DOOR-E be available?

DOOR-E is currently in final development, with launch planned for this year. Interested in becoming a DOOR-E tester or placing a pre-order? Join our mailing list to receive the latest updates and announcements.


How can I stay informed about launch updates?

The best way to stay informed is by joining our mailing list. Subscribers receive product updates, launch announcements, and opportunities to get involved.


How can I contact Open Door Robotics?

You can reach the Open Door Robotics team at info@opendoorrobotics.com. We look forward to hearing from you.

Have a question we didn't answer? Email us anytime at: info@opendoorrobotics.com.